Duties & Responsibilities Her – Guest Services: Coordinate reservations, check‑ins, and check‑outs efficiently. Foster a welcoming and friendly environment, ensuring guests feel comfortable and well taken care of during their stay. Ensure high levels of customer satisfaction by consistently providing excellent service and addressing guests' concerns or complaints. Arrange bush delights, special occasions, special holidays, etc. Her – Staff Management: Supervise lodge staff members. Create work schedules, assign tasks, and monitor staff performance to maintain high standards of service. Arrange leave applications, gate passes, staff visitors. Demonstrate the highest level of service excellence and professionalism as a role model for other staff members. Lead by example. Her – Financial Management: Site inspections: Meeting; greeting and hosting of all agents. Orientation. Administrative duties. Oversee administrative duties. Ensuring all financial data is correct and in order. Monitor...