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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Description:**

**Job Summary:**

This position provides a one-to-one customer service experience for UPS Preferred Accounts while supporting Retail locations such as Drop Box, ASO, UPS Stores, and Access Point sites. The role requires strong knowledge of multiple systems and tools to effectively perform Retail Support activities. The representative analyzes and resolves customer issues, ...