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GenAI Operations Analyst

Company

IRIS Software Group

Location

United Kingdom, United Kingdom

Posted

June 15, 2026

Position Overview

At IRIS Software Group, we build software that helps millions of people get paid, run businesses, and manage schools every single day.

Now, we’re using Generative AI (GenAI) to make that even better - and this role is key to making it work in the real world.

🧾Why This Role Matters

GenAI isn’t just a buzzword here - it’s already being used by our Customer Operations teams.

This role is about making sure it actually delivers.

You’ll:

  • Keep our AI tools running smoothly
  • Spot what’s working (and what isn’t)
  • Help teams use AI confidently and effectively
  • Turn data into real improvements
  • If you enjoy solving problems, working with data, and seeing the impact of your work - this is where you’ll thrive.

    👥About the Team You'll Join

    You’ll work closely with both our Customer Services and GenAI teams, reporting into senior leaders across both areas.

    It’s a small, focused setup - m...

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