Provide efficient customer service and handle various banking operations at the branch level, including account opening, managing customer queries, and processing non‑financial transactions accurately.
Assist in maintaining fixed assets inventory, secure stationery, and administrative support.
Handle customer complaints, refer customers to appropriate services, and ensure compliance with banking regulations and procedures.
Ensure effective and efficient handling of customers in the branch, providing services according to the laid down service and quality indicators.
Work in all operation segments of the branches as an inputter/maker level; handle account opening and related processes such as dormancy marking/removal, stop‑payment marking/revoking, account closures, SOA issuance, loan account opening/closing, deceased marking/removal, level migration, etc., for Core and Jazz Cash cus...
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