Overview

GENERAL MANAGER — Location: Cape Town. Reports to: Workforce Operations Manager. Manages: Operations On-site Team.

About Totalstay

Totalstay is a hospitality brand focused on premium aparthotels. We operate across multiple properties with a focus on design-forward spaces, technology, and guest experiences. We are seeking an experienced Aparthotel General Manager to lead the management team and oversee operations across the property. The ideal candidate will have a proven background in managing housekeeping teams, VIP guest services, hotel marketing, revenue reporting, and comprehensive hotel operations. This leadership role requires a visionary professional who can motivate teams to achieve exceptional guest satisfaction while driving revenue growth and ensuring operational excellence.

WHAT YOU'LL DO

Leadership & Team Management

• Provide visionary leadership to the entire hotel team, fostering a culture ...