Lead operations at Chartwell Retirement Residence as a General Manager. Focus on enhancing customer experience while managing a dedicated team in a vibrant retirement community.
In this leadership role, you will oversee all operations at Chartwell, ensuring that residents feel at home and enjoy their daily activities. You will guide an interdisciplinary team of managers and front-line employees while fostering an inclusive culture. Your experience in Retirement Living or Hospitality will be crucial as you strive to deliver excellence in service.
Key Responsibilities:
• Lead a diverse team of managers and staff
• Source, select, and onboard key talent
• Drive performance coaching and employee development
• Manage financial results and customer service goals
• Foster a culture aligned with RESPECT values
Requirements:
• 3-5 years in a leadership role
• Experience in Retirement Living or Hospitality
• Strong communication skills with residents and families...