America's Job Portal
Own the technology, operations and service behind every customer conversation at Compare Club.
Compare Club helps everyday Australians save money on the household bills that matter most — health insurance, life insurance, energy and home loans. Every year, hundreds of thousands of customers trust us to find them a better deal, and our contact centre is where that promise gets delivered.
We're looking for a General Manager to lead this function into its next chapter. This is a genuinely broad, senior leadership mandate: you'll own contact centre technology and operations (including our dialler and workforce management function), platform implementation across two major CCaaS platforms, and — newly added to this role — customer service and complaints, starting with our Health Insurance division. It's a role built to grow: ...