Role Title: General Manager Location: Hyderabad Reporting To: Chief Operating Officer Position Overview The General Manager (GM) will lead all facets of operations at The Quorum Hyderabad, ensuring exceptional service delivery, financial performance, and a culture of excellence. As the unit head, the GM is accountable for the member experience, commercial performance, operational execution, and team leadership. The role requires strategic thinking, a strong sense of ownership, and the ability to translate the organization's vision into on-ground action. Key Responsibilities 1. People Leadership & Culture - Lead and mentor Heads of Departments (HODs) and build a high-performing, service-driven team.
- Instil The Quorum's culture, values, and service ethos across all functions.
- Conduct regular team briefings and leadership check-ins.
- Oversee performance management processes, appraisals, and succession planning.
- Promote a respectful, inclusive, and safety-com...