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General Manager β Luxury Retail & Hospitality
Central London
Β£65,000 - Β£70,000 + bonus
We are looking for a polished, hands-on General Manager to lead a prestigious, heritage-inspired luxury retail and hospitality operation in London. This role combines boutique retail, a restaurant, and exclusive events, offering the chance to drive revenue, shape the customer experience, and grow the business in the UK.
The Role:
β’ Lead the London operation across retail and hospitality experiences, ensuring exceptional service and premium presentation.
β’ Manage a team of c.25, overseeing recruitment, training, and development β this will be split over 2 sites
β’ Own financial performance, driving retail and hospitality revenue, managing budgets, and monitoring KPIs.
β’ Develop and expand the hospitality arm: host events, build partnerships, and create unique experiences.
β’ Work closely with international leadership to mainta...