Position Overview
Lead a passionate team at Chartwell Retirement Residence as a General Manager. Your operational expertise will enhance resident experiences and drive service excellence daily.
Chartwell is seeking a motivated General Manager with a solid background in Retirement Living or Hospitality. This leadership role demands excellent communication skills and a commitment to staff and resident satisfaction. You will manage a diverse team and focus on delivering outstanding customer service while striving for operational success.
Key Responsibilities:
• Lead and develop a team of managers and front line staff
• Drive results in Financial, Customer Service, and Employee Engagement
• Ensure commitment to service excellence and community values
• Plan for talent succession and performance management
• Engage employees in a culture of respect and collaboration
Requirements:
• 3-5 years of leadership experience in relevant sectors
• Strong communication and decision-making ...