Job Description

The General Sales Manager oversees all sales operations within the dealership. They are accountable for the customer retention, profitability, and the achievement of sales targets through effective team leadership and strategic planning.

Key Responsibilities

• Sales Leadership
  • Hire, train, and supervise sales managers and sales staff.
  • Set clear sales goals and performance standards.
  • Coach and mentor the team on lead generation, follow‑up, and closing techniques.
• Financial & Strategic Management
  • Develop annual sales forecasts, including unit sales, gross profits, and expenses.
  • Monitor department profitability and break‑even data.
  • Implement strategies to maximize revenue and minimize costs.
• Customer Relationship Management
  • Ensure high levels of customer satisfaction and retention.
  • Resolve customer complaints ...