We're hiring a Generalist Service Representative II to deliver top-tier technical service to our customers.
If you thrive in a hands-on role where you solve problems, ensure safety, and keep critical systems running smoothly, this opportunity is for you.
What will you do?
* Install, commission, and maintain customer systems following established procedures to ensure optimal performance
* Conduct preventive and corrective maintenance that maximizes equipment reliability and minimizes downtime
* Diagnose and repair technical issues onsite with a focus on safety, quality, and customer satisfaction
* Proactively identify customer needs and recommend solutions that drive service growth
What are the key skills we are looking for:
* Active Listening - intermediate level; understanding customer concerns to deliver tailored technical solutions
* Customer Orientation - intermediate level; bui...