Job title: Genesys Cloud Developer (AI & Digital)

Lancesoft/Parker Hannifin

Rate $55 an hour on C2C

= Location: Chicago, IL (Hybrid)


= The Role

If you're passionate about building AI-driven bot flows, modern Web Messaging experiences, and intelligent routing on Genesys / Five9, we'd love to connect.

We are looking for a Senior Developer / Lead to join our client-based Digital Customer Experience team.

You will design, configure, and maintain cloud contact center solutions, focusing on:

• IVR call flows


• ACD configuration


• Advanced routing logic


• Genesys / Five9 Virtual Contact Center (VCC) platform

=' Key Responsibilities