Job Title: Genesys Call Center Implementation Project Manager
Location: Remote (25% Travel to Jacksonville, FL)
Duration: 6-Month Contract (Potential Extension)
Overview:
We are hiring a Project Manager with strong experience in Genesys Call Center implementations to support a large-scale initiative with a Jacksonville-based client. This is a remote position with approximately 25% travel required, primarily to Jacksonville, FL.
Key Responsibilities:

+ Lead end-to-end Genesys call center implementation projects

+ Manage timelines, deliverables, risks, and stakeholder communication

+ Coordinate cross-functional teams including technical and business stakeholders

+ Drive project strategy, planning, and execution

+ Ensure successful deployment and optimization of Genesys solutions

Required Qualifications:

+ Proven experience leading Genesys Call Center implementations

+ Strong project management backgrou...