Role Purpose

The German Language Trainer will be part of the Language Academy within the Learning & Development department, responsible for delivering high-quality German language training to adult learners in a BPO environment. The role focuses on spoken German, business communication, pronunciation, and cultural awareness to ensure agent readiness for German-speaking client accounts.

Key Responsibilities

Training Delivery

• Deliver German language training to adult learners supporting BPO and customer service operations.

• Teach spoken German, pronunci...