Mercier Consultancy MD is currently seeking skilled German‑Speaking Customer Experts to support a leading electronics company in Greece. In this role, you will provide comprehensive customer assistance to German‑speaking clients, ensuring excellent support related to electronic products, services, and technical inquiries.
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Key Responsibilities
Offer professional customer support to German‑speaking customers via phone, email, and chat regarding electronic products and services
Assist customers in troubleshooting technical issues, providing product information, and resolving service‑related inquiries efficiently
Maintain detailed and accurate records of all customer interactions using CRM systems
Collaborate with internal technical and sales teams to resolve complex customer concerns promptly
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