GERMAN CUSTOMER SERVICE & SALES REPRESENTATIVES - REMOTE
Start date 11 May 2026
Brief CSSR Job Description
Work for a prestigious airline brand on various work streams
Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languages
Work on airline reservations systems & handle voice calls in English & German may include some written correspondence.
Fully paid product and systems training provided.
Daily interactions with international passengers with queries and compliments
Required to meet specific key performance indicators and meet expected client service levels.
Demanding and time-sensitive call centre environment
Requirements
Native level fluency in German language: Verbal & Written skills essential (Advanced level may be considered)
Located in South Africa
Permanent residence permit/ South African ID holders only
Excellent Computer literacy & tec...