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German-speaking Customer Support Associate

Company

Cross Border Talents

Location

Istanbul, İstanbul

Posted

May 26, 2026

Position Overview

Are you fluent in German and passionate about delivering excellent customer experiences?
We're looking for a Customer Support Associate to join a remote team supporting a leading international travel and services client. This is a full-time position offering structured training, professional growth opportunities, and the chance to work from the comfort of your home in Turkey.

What You'll Do:

  • Provide outstanding customer support via phone, email, and chat in German.
  • Assist customers with their inquiries, travel-related questions, and product details.
  • Navigate multiple systems efficiently to deliver accurate and timely solutions.
  • Ensure customer satisfaction by demonstrating empathy, attention to detail, and professionalism.
  • Meet individual and team performance standards.

What You'll Bring:

  • Fluency in German (C1/C2) and goo...

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