Are you passionate about technology, fitness products, and helping customers?

We are hiring German-speaking Fitbit Products Support Specialists to join our international team in Sofia, Bulgaria.

In this role, you will assist customers with questions related to Fitbit products, provide troubleshooting support, and help users get the most out of their devices.

You will work in a modern office environment with a multicultural team while supporting a globally recognized technology brand.

Key Responsibilities

• Provide customer support for Fitbit products in German.
• Assist customers with product setup, usage, and troubleshooting.
• Guide customers through technical solutions step-by-step.
• Answer questions about features, accounts, and services.
• Document customer interactions accurately.
• Ensure a positive customer experience.

Requir...