Travelzoo is hiring a Member Services Associate to join our team in either London or Manchester. This role involves leading service issue resolutions, partnering with various teams to resolve operational problems, and managing client relationships with a focus on enhancing the customer experience.

Ideal candidates will have 3–5+ years in customer service, be fluent in German, and skilled in Excel and Power BI. The position offers a range of benefits, including travel opportunities and competitive compensation.