Mercier Consultancy MD is thrilled to offer an excellent opportunity for a German Speaking Player Support Specialist working for Riot Games, based in Bulgaria. This role is ideal for enthusiastic gamers who are fluent in German and passionate about delivering exceptional player support. You will be the primary point of contact for German-speaking players, assisting with their inquiries and ensuring a high-quality player experience.

Key Responsibilities

• Provide exceptional player support in German through various communication channels including email and chat.
• Assist players with game-related questions, technical issues, and account management.
• Resolve player concerns quickly and efficiently to enhance player satisfaction.
• Document player interactions accurately to support service improvements.
• Collaborate closely with developers and community teams to convey player feedback.
• Stay informed about Riot Games’ titles,...