Project Manager, Customer Programs Product Performance Office (PPO)

Location: Longueuil or Mississauga, Canada

Job Type: Full‑time, Monday‑Friday, flexible hours, onsite.

What the role will involve

• Lead and coordinate cross‑program Product Performance Integrated Product Teams (IPTs) and Product Management Teams (PMTs).
• Drive product performance standard work, best practices, and continuous improvement initiatives.
• Manage cross‑program optimization efforts, process improvements, and KPI tracking.
• Coordinate annual Product Performance Reviews, goal alignment activities, and system governance.
• Support reliability, maintainability, and availability capability development and functional health initiatives.
• Project–manage the transformation of product performance digital systems, analytics, and data products during the full life‑cycle from stakeholder requirements definition to E‑Card approval, ex...