What will you do?

This is a 12‑month contract position allowing the incumbent to gain relevant work experience in the financial services industry. The individual will be exposed to training, mentoring and office administration whilst being part of an administrative team at SFP. The responsibilities will include:

• Support the implementation of new technology solutions (products).
• Assist with project timelines, tracking, and documentation.
• Gather and document system requirements for new features and enhancements.
• Conduct system and functionality testing to ensure proper performance and a positive user experience (UX).
• Identify and document defects, communicate issues to relevant teams, and follow up on resolution.
• Collaborate with developers and cross‑functional teams to implement system changes and enhancements.
• Troubleshoot errors, handle business support queries, and resolve product...