Lead visitor engagement efforts at Simon Fraser University's Gibson Art Museum as the Experience Manager. Ensure a positive, inclusive environment for all museum visitors.
In the role of Visitor Experience & Services Manager, you will handle the oversight of all public services including event bookings, volunteer scheduling, and welcome desk management. Exceptional communication and leadership skills are essential, as you'll cultivate positive relationships and drive the ethos of inclusivity at the museum. Play a pivotal role in enhancing the visitor experience through creativity and effective management.
Key Responsibilities:
• Oversee daily public-facing museum operations
• Manage and schedule the Volunteer Team efficiently
• Facilitate internal and external event bookings
• Increase visitor engagement and satisfaction
• Foster a collaborative culture among staff members
Requirements:
• Bachelor's degree in relevant fields like Museum Studies
• Minimum f...