About the Job:

We are now looking to welcome a new Global Application Support Scientist for mass spectrometry to join our team in Turku. The Global Application Support Team consists of top professionals providing high-level technical and scientific support to our customers globally.

Key Responsibilities:

• Responding to customer or field personnel enquiries regarding the Reproductive Health mass spectrometry products and related applications or their use, including troubleshooting, data analysis and technical guidance
• Product and application training of customers, field application scientists, sales, distributors and service personnel
• Site visits for higher level troubleshooting and training
• Participating in New Product Development projects by bringing the voice of customer in the projects and by conducting evaluations for new products
• Support launch of NPI’s
• Maintaining support and training laborat...