Global Business Office Director 1

Location: Monterrey, NLE, MX

General Overview

Functional Area: OPS - Operations
Career Stream: CPM - Customer Program Management
Role: Director 1
Job Title: Global Business Office Director 1
Job Code: DR1-OPS-GBO
Band: Level 12
Direct/Indirect Indicator: Indirect

Summary

The Global Business Office Director is responsible to manage a team of one or more global program managers on a particular customer or customer group or division. The Director has the responsibility to ensure that all operational concerns are dealt with and should ensure that any customer escalations are held at his/her level. If escalation above this level is required, the Director must ensure that adequate leadtime and briefing is provided to higher levelsof management. The Director manages a team who are responsible to ensure that the site customer focused teams fully understand the Customers needs and expectations an...