**Job Summary:** The **Global Business Process Specialist, Order-to-Cash (OTC)** is a key member of the Global Process Organization, with accountability for shaping, governing, and continuously improving global OTC processes and enabling systems. Operating with a degree of autonomy, this role partners closely with stakeholders across Business, GBS, IT, Finance, Customer Service, and regional operations to drive consistency, scalability, and performance across the end‑to‑end OTC value stream.

**Direct Reports:** **0**

**Sensitive/ confidential data handled:** This role handles sensitive and confidential information as part of global process design and governance activities, including but not limited to financial information, business process documentation, system and operational data, and compliance‑related materials.

**Key Areas of Accountability :**

+ Develop a thorough understanding of project scope, timelines, dependencies, and expected deli...