Our client is a digital services provider operating within the iGaming field. Their CRM team is at the core of their growth, driving retention, engagement, and long-term success. As they expand their team they are looking for top talent to drive growth and optimize player journeys.
Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación.
They are looking for an experienced Global CRM Manager to drive CRM strategy across multiple markets, owning the full player lifecycle and scaling retention performance globally. This role is based in Spain with relocation support provided.
Responsibilities
Define and execute CRM strategy across multiple markets and products
Own the full customer lifecycle: onboarding, engagement, retention, reactivation, and churn prevention
Plan, launch, and optimize CRM campaigns across all channels (Email, SMS, Push, In-app)
Drive segmentatio...