Scott Dunn is an award-winning luxury tour operator creating tailor-made vacations to destinations all over the world. With offices in the UK, US and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-vacation evaluations. 

Role Purpose

This is a new, global role created to own our guest retention and repeat booking rates. As a member of the Global Marketing Team this role will have full accountability for repeat enquiry generation. To be successful in this role you must develop a deep understanding of the Scott Dunn guest and business to identify where there are opportunities to continuously improve the guest experience that we offer. Operating at the intersection of data, tech and brand to ensure every guest interaction is personalised, timely and on-brand. This role is both strategic and hands-on and will suit someone who is commercially minded and ta...