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Global Customer Ops Specialist: AI & Escalations Lead

Company

Razer (Asia-Pacific) Pte. Ltd

Location

singapore, singapore

Posted

July 08, 2026

Position Overview

Razer (Asia-Pacific) Pte. Ltd in Singapore is on a mission to revolutionize gaming, looking for a customer operations lead. You will manage contact centre operations, drive KPI achievement, and handle escalations while implementing AI-driven improvements.

The ideal candidate possesses 2-4 years of experience in customer operations, with strong analytical and communication skills. A Bachelor's Degree in a related field is required, and fresh graduates are welcome to apply.

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