Description

Major Job Responsibilities:

• Support and operate a broad range of Digital Workplace Management (DWM) services, including Microsoft 365, endpoint management, VDI/Citrix and enterprise file and print platforms.

• Provide day-to-day operational support across Microsoft Intune (Windows, iOS, Android), including device configuration, application deployment, compliance policies, and troubleshooting.

• Support Microsoft 365 services such as Exchange Online, SharePoint Online, and Microsoft Teams from a platform and service-operations perspective, including mail flow issues, collaboration configuration, retention, and lifecycle management.

• Support enterprise file, print, and managed file transfer services, including file shares, print servers, and SFTP solutions, covering user onboarding, access management, and issue resolution.

• Develop and maintain PowerShell scripts and low-code automations to improve operational ...