Central Functions support the board as well as the business in achieving its strategic objectives. These are, for example, Information Technology, Human Resources, Logistics, Compliance, Finance and many more.
Responsibilities
- Act as the primary owner of OpenShift and VMWare virtualization infrastructure services globally
- Define and maintain service strategy, architecture, and lifecycle in alignment with enterprise IT, local Operation IT teams and business objectives
- Establish and monitor SLAs, KPIs, and OLAs with external partners to ensure high availability, performance, and compliance
- Lead service reviews, audits, and continuous improvement initiatives with the external provider
- Drive incident and problem management escalations, root cause analysis, and resolution planning
- Collaborate with cybersecurity teams to implement security controls, patching, and vulnerability management
- Design and evol...