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Global Middle Office - SME

Company

Manulife

Location

Lapu Lapu City, Philippines

Posted

July 08, 2026

Position Overview

**Role and Responsibilities**

+ Perform day to day operational support (Trade Matching, Settlements, Post settlements, Cash Management and Term Loans), prioritizing as necessary.
+ Communicate, investigate, resolve trade and cash queries and issues raised by Front Office (Portfolio Managers/Traders) Brokers, Custodians, and Internal Investment teams.
+ Manage the relationship with fund managers, custodian banks, brokers, auditors, and internal/external counterparties to monitor the quality of services and ensure market standard practices are in place.
+ Develop and maintain enhanced procedures and controls within investment operations to ensure consistent high-quality services and support to the front office, clients and other business units.
+ Actively manages risks related to trades and cash to avoid failed settlement.
+ Effectively communicate significant production updates and challenges to TL/Manager in a timely manner.
+ Drive process improvements and c...

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