Your role

This position presents a unique and rewarding challenge, offering significant opportunities to lead impactful transformations while fostering the growth of both people and processes.

Your responsibilities will include: 

• Govern the Order to Cash (OtC) process, including design, maintenance, continuous improvement and automatization 


• Ensure full compliance with the LEO Code of Conduct, GMP/GDP guidelines, and internal documentation (PPs, SOPs, WIs)


• Lead, coach, and develop the team, including training plans and backup systems


• Monitor, analyze, and report KPIs, driving continuous improvement initiatives 


• Act as escalation point for customer and internal team inquiries


• Support key stakeholders, particularly in production and order management


• Manage after-sales inquiries and suppor...