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Job Description
:GSD Support Line we enable our clients to get on with their working day by helping fix their IT problems, from password resets, setting up software on laptops and mobile devices, to more perplexing IT issues.
Preferred skills
Problem-solving and analytical thinking skills
Communication Skills: Clear verbal and written communication
Familiarity with Service desk software and ticketing systems
Qualifications
Graduate of any Bachelors degree in any IT Related Courses.
1-2 Years experience working BPO Contact Centre as Technical Support.
Has a great technical and client support skills.
Fluent in spoken and written English.
Able to work on night shift.
Responsibilities
You will be the first line of support for Sun Life employees’ technical issues around the world.
You will work as ...