How does this role contribute to our ambitions?

At Kongsberg PCS, we develop advanced digital cutting solutions for the packaging, signage, display, and industrial manufacturing industries.

As a Global Support Engineer , you play a key role in delivering world-class technical support and ensuring the reliability of our solutions worldwide . Working closely with service engineers, distributors, product specialists, and R&D teams, you drive effective problem resolution and help improve our products, processes, and customer experience.

Key Responsibilities

• Diagnose and resolve complex technical and product-related issues.
• Provide advanced remote support to teams, distributors, and service partners worldwide.
• Own support cases and ensure clear communication throughout the resolution process.
• Document solutions and best practices in the knowledge base.
• Collaborate with Product Management an...