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Global Technical Support Advocate for SaaS Experience Cloud

Company

Medallia

Location

tecámac, estado de méxico

Posted

July 11, 2026

Position Overview

Medallia is seeking a Technical Support Advocate responsible for providing advanced technical support to clients and partners while solving complex challenges on the Medallia SaaS platform. This hybrid role requires collaboration with cross-functional teams and contributions to the continuous improvement of support initiatives.

Candidates should have a high school degree or GED with advanced certification and at least 1 year of experience in a technical support role. Strong problem-solving skills and effective communication in English are required. This role prioritizes candidates based near Buenos Aires.

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