Company:

Mahindra & Mahindra Ltd Responsibilities & Key Deliverables
Manage and oversee a portfolio of dealerships to consistently achieve and exceed key business metrics such as sales volumes, market share expansion, customer collections, delivery targets, and ancillary parts sales.Develop and maintain a viable and strategic distribution network; this involves the appointment of new dealers and sub-dealers to ensure optimal market penetration and coverage.Ensure dealerships are staffed with suitably trained manpower in adequate numbers, promoting high-performance cultures and operational excellence.Facilitate and coach dealer teams on the effective implementation of various proprietary systems and tools such as MSS and Panchatantra, driving operational efficiency and standardized processes.Assess and enhance service infrastructure at dealerships, driving the adoption of service systems that elevate customer satisfaction and loyalty.Plan, coordinate, and execute...