JOB DESCRIPTION

GROUP SALES SUPPORT ADMINISTRATOR

REPORTS TO

BUSINESS DEVELOPMENT DEPARTMENT

LEVEL OF WORK

ADMINISTRATIVE

PURPOSE OF THE JOB

• Provide assistance and administrative support to the Sales and Exec Teams.
• Ensure that the process adopted in handling and correspondence directed to the company by mail, e‑mail, or phone is addressed in accordance with the laid down rules, policy, and procedures of the Group.
• Perform these tasks in a professional manner, with a sense of urgency, striving to resolve queries within the timeframes set, maintaining goodwill towards clients while promoting a culture of customer care.

SCOPE

• Duties and general ad‑hoc administration.

KEY PERFORMANCE AREAS

• Preparation of Manco Packs – Ensure that the monthly packs are collated and prepared accurately and in line with deadlines for...