What you’ll do… 

• Be our key contact for groups and events, handling the requests & booking process from start to finish from initial proposals & negotiations (Sales phase), managing contracts and planning (Event Planning phase), to follow ups and securing repeat business. 

• Build great relationships with clients by looking after them with care and welcoming them into our spaces. 

• Use our booking system OPERA and DELPHI, to track all requests and handle the details of bookings, generating contracts, invoices and function sheets, inputting details such as rooming lists, taking deposits and tracking payments and keeping an accurate and up to date database. 

• Build strong relationships with our other teams and external third parties, keeping the guest experience at the heart of everything you do.  ...