Company Description
Job Description
We are seeking a dedicated and customer-focused Guest Service Associate (GSA) - Food & Beverage to join our team in Mercure Hyderabad KCP, India. As a GSA, you will play a crucial role in delivering exceptional dining experiences to our guests while maintaining the highest standards of service and efficiency.
Greet and escort guests to their tables, ensuring a warm and welcoming atmosphereTake food and beverage orders accurately, demonstrating thorough knowledge of menu items and daily specialsServe food and beverages promptly and professionally, adhering to service standardsMaintain cleanliness and organization of the dining area, including table settings and side stationsProcess payments and handle cash and credit transactions efficientlyUpsell and promote food and beverage offerings to maximize revenueRespond promptly to guest inquiries and concerns, ensuring custome...