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Guest Experience Assistant - Aliée Istanbul

Company

Accor

Location

Beyoğlu, İstanbul

Posted

July 01, 2026

Position Overview


Company Description

Aliée, the flagship luxury lifestyle hotel within the breathtaking Tersane Istanbul, is seeking a poised, service-driven and detail-oriented Guest Experience Assistant to be the first point of contact for our distinguished guests.

This is more than a front desk role; it is the heart of the guest journey. At Aliée, reception is where luxury hospitality meets personalized storytelling. You will ensure every guest arrival and departure is seamless, elegant, and memorable, reflecting the refined identity of our brand.

As a Guest Experience Assistant, you will embody the spirit of Aliée by delivering impeccable service, anticipating guest needs, and creating a warm yet sophisticated welcome experience.


Job Description
  • Manage guests’ check-in and check-out processes in a professional and personalized manner.
  • Respond promptly to guest requests and inquiries while maintaining luxury hospitality standards.
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