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Guest Experience Lead - Front Desk & Service Champion

Company

Protea Hotels by Marriott®

Location

cape town, cape town

Posted

July 13, 2026

Position Overview

Protea Hotels by Marriott® in Cape Town is seeking a guest services professional to manage front desk operations, check‑ins/outs, and guest accounts, ensuring accurate payments and secure key issuance. You will balance receipts, review daily reports, and support a positive guest experience. The role requires strong communication, leadership, and a minimum of three years in related hospitality work, with supervisory exposure.

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