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Guest Experience Lead - Front Office & Operations

Company

Shangri-La Group

Location

malay, aklan

Posted

June 08, 2026

Position Overview

Shangri-La Group in Aklan, Malay is seeking a Front Office Manager to ensure smooth daily operations and enhance the overall guest experience. The ideal candidate takes pride in their role as a hotelier, is a friendly leader, and has strong interpersonal skills. Responsibilities include supervising the Front Office team, ensuring colleagues are informed about services, and handling arrivals and departures from a guest perspective. Hotel management education and experience in a similar capacity are preferred.
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