**Company** Alaska Airlines
**The Team**
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
**Role Summary**
The Guest Experience Quality & Performance Manager serves as the subject matter expert and process owner for key components of guest experience (GX) performance and execution across the enterprise. This role drives strategy with 12-month horizon for GX performance, and ensures consistent, high-quality delivery of guest experience standards across stations, products, and channels. 
 
Operating as a ...