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Guest Experience Supervisor Arabic Speaker Additional Language

Company

AccorHotel

Location

dubai, dubai

Posted

June 16, 2026

Position Overview

            MAIN DUTIES  Administration  Coordinate and assist with organizational mailings as needed. 
Attend other corporate department meetings as needed. 
Schedule activities for guests. 
Trace relevant statistics about clientele. 
Coordinate all activities for guests with concierge. 
Answer and send emails following Sofitel email etiquettes. 
Assist with check‑in / check‑out especially for VIP. 
Assist staff with language and culture. 
Coordinate with security department for any guest incident in the hotel. 
Assist with translations particularly for e‑mails. 
Provide feedback from guests to GEX Manager for action. 
 Financial and Revenue Responsibilities  Sells special set ups (e.g., for birthday, anniversary, etc.). 
Is close with room dining and housekeeping to make sure the set ups will be in guests' room. 
 Training and Human Re...
        

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