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Guest ExperienceButler Manager

Company

Minor International

Location

abu dhabi, abu dhabi

Posted

July 13, 2026

Position Overview

            Luxury service background essential ideally with previous experience of handling villas and butlers 
 Manage a Butler/Palace Host Team 
 Energized personality that interacts with guests without effort 
 Track all kinds of guest preferences from several channels and sources and maintain the database 
 Practice hyper collaboration between all departments to ensure amazing stays of our guests 
 Leading the loyalty programme on hotel level (Hotel Champion for Global Hotel Alliance Discovery) including conducting hotel training and driving KPIs 
 Ensure all guest amenity standards are in place and followed up 
 Maintain and update the hotels VIP list. 
 Track and analyse guest feedback and propose actions to be taken for improvement. 
 Work with various systems at the same time (Opera PMS Outlook Message Box Anantara App Loyalty Systems Review Pro) 
 Ensure guests are properly greeted upon their arrival ...
        

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Guest ExperienceButler Manager

Position Overview

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