We are seeking a dedicated and customer-oriented Guest Relation Agent (Russian Speaker) to join our team in Abu Dhabi United Arab Emirates. As a key member of our front office team you will be responsible for delivering exceptional guest experiences and ensuring smooth operations from check-in to check-out.

• Greet and welcome guests with a warm professional demeanor serving as their primary point of contact throughout their stay
• Efficiently manage check-in and check-out procedures ensuring accuracy and attention to detail
• Handle guest inquiries requests and concerns promptly and courteously demonstrating empathy and problem-solving skills
• Provide comprehensive information about hotel facilities services and local attractions in Abu Dhabi
• Coordinate special guest requests including room preferences special occasions and amenities
• Collaborate with other departments (e.g. housekeeping maintenance food and beverage) to ensure guest...