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Guest Relations Executive (Gilmore/Rempapa)

Company

OUE Restaurants Pte Ltd

Location

Singapore, Singapore

Posted

June 25, 2026

Position Overview

  • Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings.
  • Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow-up.
  • Answer calls, note down booking reservations, and update accordingly.
  • Manage and operate POS systems, including all card and cash transactions.
  • Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions.
  • Check and ensure bills’ accuracy before printing it for guests.
  • Balance cash floats at the start and end of each shift, maintaining financial integrity.
  • Assist in self-collection take-away services for guests, wrapping and packing food products to ensure they are in good condition beforehand to guests
  • Handle delivery platform apps and process orders promptly and effectively
  • Set up tables and ser...

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