🇺🇸 USAJobs.work

America's Job Portal

← Back to USA Jobs

Guest Relations Officer - Chinese Speaking

Company

NOVOTEL

Location

Bangkok, Bangkok

Posted

July 04, 2026

Position Overview

Job Description

  • Welcome guests on arrival, register and issue room keys according to departmental standards and procedures.
  • Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. 
  • Liaise closely with other relevant departments to ensure that guests requests and needs are met.
  • Update and maintain repeat guest history system.
  • Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue.
  • Handle guests’ complaints and comments tactfully and efficiently.
  • Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed.

Qualifications

  • Tertiary education in Hospitality Management or related disciplines
  • Able to work independently and handle shift duties
  • Good command of spoken English and Mandarin
  • Minimum 2&#x...

Ready to Apply?

Join thousands of Americans building their careers

Apply Now